All Front Gate Ticket users who've implemented Hive's SDK events integration can now set up automated abandoned cart & completed order email journeys to engage and capture revenue from event customers. We're working towards making this feature available for Hive users on other ticketing platforms as well - so stay tuned!
To set up an abandoned cart or completed order journey, click Email Journeys in the left sidebar > click + New Email Journey button > click the Events entry trigger > select which events entry trigger you'd like to apply to your journey.Read More
To let you more easily search and segment your list, you can now filter your contact list based on keywords in event names synced into Hive from CSVs, Eventbrite or the Hive SDK, e.g. artist or festival.
Use this filter to create Live Segments based on keywords in events that you often use to target email campaigns to streamline the process of creating artist, festival, genre, or venue segments.
Find the 'Purchased tickets for event name containing' filter in your Contact List or when creating a Segment by viewing all filters, clicking Event Data > Purchased Ticket(s) > Purchased tickets for event name containing. Once you've selected the filter, you can enter any keyword from your event names.Read More
With the latest update to the Eventbrite event block, you can save and duplicate the way you've styled your events to make template creation much quicker.
You can now easily search attendees by event title and venue, letting you view, email or segment attendees based on events or venues they've purchased tickets for.
Just click the 'Events' tab in the left navigation bar and start searching!Read More
You can now easily edit your images directly within the template editor. To edit your image, click the Apply Effects & More button after uploading a photo.
With the image editor, you can now:
✂️ Resize and crop
⚙️ Transform and rotate
🖼 Apply filters
🔠 Add text and moreRead More
You can now customize the "From" Name and "From" Email Address for every email sent within your email journey. Personalize each email sent based on the purpose of the email to help increase subscriber engagement.
You can set the "From" Name and "From" Email Address when you set up your email details.Read More