What's New on Hive.co

Discover and learn about the latest Hive email marketing CRM features, improvements and more.

email journeys
November 20, 2019

Tailor your automated email campaigns based on custom subscriber groups 🤩

In addition to triggering your email automations based on subscribers who enter or exit a segment, you can now set the trigger of your email journey to all subscribers already in a segment

For example, if you have a live segment that already has subscribers in it, you can set this segment as the Entry Trigger. All subscribers who are already in the segment will be pushed into the email journey, along with all new subscribers that enter that segment as well.

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email journeys
November 20, 2019

Automatically drive ticket sales until your event is sold out 😎

Abandoned Ticketing Order email journeys for all Eventbrite users can now be triggered to automatically stop sending abandoned cart emails to subscribers if your event is sold out. We're working towards making this feature available for Hive users on other ticketing platforms as well - so stay tuned!

To set up this type of journey, click Email Journeys in the left sidebar > click + New Email Journey button > click the Events entry trigger > then click Abandoned Ticketing Order as the entry trigger. Next, click the Global Rules button > add the rule Event is sold out? to your journey.

Click here to learn more about how to drive ticket sales with abandoned cart automations.

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segments
November 08, 2019

Easily filter & group your subscribers to send more targeted emails 🥳

On your segments Segments page, you can now choose to create a Live or Static segment on the same page with the click of a button!

A quick refresher; a segment is a group of subscribers that meet the requirements of the filters that you've chosen.

To create a segment; click the Segments page, then click the blue + New Segment button. Type in the name of your segment, then choose between creating either a Live or Static segment. Once you've selected your segment type, you can choose from our hundreds of filters to apply to the segment.

Click here to learn more about Live and Static segments!

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templates
October 24, 2019

Hide email template elements on mobile or desktop 🙈

You can now choose whether you want elements of your email to show on only mobile, only desktop, or both, letting you specifically style element for different screens.

Just click a row in your template and use the toggles in the right panel.

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email journeys
October 23, 2019

Sell more tickets through abandoned cart automations for Eventbrite 🤑

All Eventbrite users can now set up automated abandoned cart and completed order email journeys to capture revenue from event customers. Learn more about why event marketers should be sending abandoned cart email automations here! To set up an abandoned cart or completed order journey, click Email Journeys in the left sidebar > click + New Email Journey button > click the Events entry trigger > select which events entry trigger you'd like to apply to your journey.

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email journeys
October 07, 2019

Capture event revenue through automated abandoned cart email journeys and more! 💸

All Front Gate Ticket users who've implemented Hive's SDK events integration can now set up automated abandoned cart & completed order email journeys to engage and capture revenue from event customers. We're working towards making this feature available for Hive users on other ticketing platforms as well - so stay tuned!

To set up an abandoned cart or completed order journey, click Email Journeys in the left sidebar > click + New Email Journey button > click the Events entry trigger > select which events entry trigger you'd like to apply to your journey.

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